ITC Contact Form

Logical Name

Format( SQL,DB2, Oracle,File..)

Operating System (Win, UNIX, MVS)

Physical Location(Path Name,Directory ..)

Volume(rows & columns)

Contact Name & Number



	Data Services

	Internet Access Services

	Traditional Telecom

	Consulting Services


	HOT LIST



	•	Unified Messaging

	•	Voip Solutions

	•	Wireless Internet

Web Development Services

CONTACT INFORMATION

	Primary Business Contact:

Name *:
Phone/Email *:
Title *:
Role in this Project *:

	Technical Lead:

Name:
Phone/Email:
Title:
Role in this Project:

	Sponsor:

Name:
Phone/Email:
Title :
Role in this Project:

PROJECT GOALS & SCOPE

		Identify business drivers
		A) What are the reasons/issues this effort would be pursued

		Describe your expected results from engaging in this project (include expected cost savings, profitability, ROI, etc… if available).

		What are the most critical problems which must be solved by this Initiative?

QUALIFICATION OF CURRENT PROCESS

		Describe the current environment in as much detail as possible

		Describe the issues with Current Process.

		Provide Report and Analysis Examples

SUMMARY OF TARGETED PROCESS

		What is your vision for a solution?

		Who will the users be, and how will they use the results?

DATA REQUIREMENTS

Data Qualification:

		Is the data to support the desired decision support application available?
		Is the data available electronically?
		Is the data available in adequate frequency?
		Will the data support statistical modeling?
		Will the data support web-based access to real time decision support and reporting facilities?

(List all input data sources that may be utilized in this application.)

Target Data Sources:

(List any known target data sources to be produced from this application)

APPLICATION / PROCESSING REQUIREMENTS

		Provide any expected response times or delivery mechanisms.

TECHNICAL QUALIFICATION

		What will be the Computing platform(s) for the System?
		Will it be on your current hardware? If so, please identify your current environment.

		If a Web based solution is desired, describe the network and protocols along with known performance considerations.

		Are the required products already licensed on the appropriate platforms?

USER INTERACE REQUIREMENTS

(This section will help us define your reporting and analysis needs and any special considerations.)

		Describe your current method of Reporting and Analysis. Include:
	·	Types of Analysis (Statistical methods)
	·	Types of Reports (Ad hoc, Static, …) & Quantity of each
	·	Delivery Mechanism (Paper, Web, Excel, ....)

		Provide samples of existing reports.

		Describe the desired delivery mechanisms you would like to use for reporting in the new system? (Paper, Web, email, ....)

		What type of reports & quantity (Static, Ad hoc, Drill Down …)?

		Frequency of reports (daily, weekly, monthly)?

		What type of analysis will you need to perform (statistical functions, …)?

		What type of graphical display is desired (charts, graphs, …)?

		Who, if any, of your staff will be creating the reports and what is their experience level?

		Who will be receiving and reviewing reports and what is there skill level?

ANALYTICAL REQUIREMENTS

(This section will help us define your analytical needs and any special considerations.)

		What type of analysis will you need to perform (statistical functions, …)?

		What level of statistical expertise do you have in house today?

RESOURCES

		Describe your current and/or planned resources and their background as it pertains to this application.

		Describe your current and/or planned IT support resources.

		Will these resources be responsible for the on-going maintenance of this application?

CONTRACT, LEGAL & LOGISTICS

		Who will approve a project proposal?

		What is the process in your organization for purchasing consulting services?

		Are funds budgeted and approved?

		Are there budget considerations that we need to be aware of?

		What time frame for implementation do you require?