What makes 21Globe IT Remote Support Solutions unique?

What makes 21Globe IT Remote Support Solutions unique?

Our remote technical support is highly skilled which means we don’t need the expense of multiple offices throughout the country. If you have a multi-location business or employees that travel, we understand that means our remote support must be available to you 24*7*365. We have the support staff to ensure you will never be left waiting for hours for a returned phone call. Our office will support you no matter where you are located. If we need to come on-site, then that is available as part of a yearly SLA (Service Level Agreement).

21Globe IT offers unlimited remote support!

We offer the premier service level to those clients who value predictable fees. With our premier service program, we’re able to minimize your risk by offering unlimited remote support for the systems under contract. Premier remote service is the ultimate in Managed IT Services, because it eliminates unplanned expenses for our clients. And we love it too, because with our premier service program in place, you won’t hesitate to contact us if you think you have a problem. We’re able to nip issues in the bud before they impact your business. Our premier service is a win-win for everyone.

21Globe IT has onsite support available!

We even offer the same great support level for those that need or require on-site support from their IT support team. We can customize any service plan to meet and exceed your expectations.

We don’t just service the Cleveland, Ohio area. We are a national company and have worked with some of the largest names in the tech world.

Your service is our top priority. Let us help your network run efficiently and securely every hour of every day. We will be happy to service every aspect of your IT infrastructure.